Ethical Management

High ethical standards come first
for all members of Hana Ventures.

Declaration of the human rights

We will make efforts to protect the human rights of all stakeholders and prevent future human rights violations from happening.

Hana Financial Group makes its best efforts to faithfully fulfill its corporate social responsibilities and pursue healthy, mutual growth with all its stakeholders, in accordance with its mission statement “Growing Together, Sharing Happiness.” Hana Financial Group’s mission statement serves as a foundation for “Code One” (the Group’s code of ethics), which presents the company’s ethics-based standard of decision-making and code of conduct and lays the groundwork for the company’s effort to prioritize human rights in its business activities.

addition, Hana Financial Group supports the principles of human rights proposed by the UN in its Universal Declaration of Human Rights and Guiding Principles on Business and Human Rights. Going forward, the Group will continue striving to protect the human rights of all its stakeholders and prevent human rights infringements, as outlined below.

  • Human rights of employees
    • We respect diversity and prohibit any form of discrimination on the basis of gender, school affiliation, disability, religion, race, or place of origin, etc.
    • We evaluate and compensate employees based on fair standards and provide them with appropriate opportunities for self-development to improve their performance.
    • We establish and maintain safe and clean work environments to protect and promote the health of our employees.
    • We consistently improve working conditions to ensure that our employees are able to achieve work-life balance and maximize their individual capacities.
  • Human rights of customers
    • We protect the human rights of financially underprivileged groups, such as seniors and people with disabilities, by increasing their accessibility to financial services.
    • We do not provide financial services that discriminate against customers on the basis of gender, age, or religion, etc.
    • We collect only the minimum amount of personal information necessary to provide our customers with financial services and manage their personal information in a safe and secure manner.
    • We strive to develop and provide products and services of the highest quality in order to satisfy our customers’ needs and earn their trust.
  • Human rights of
    shareholders and investors
    • We provide necessary information for our shareholders and investors in a timely, accurate, and fair manner and in accordance with relevant laws and regulations.
    • By disclosing accurate accounting data, we maintain the transparency of management and earn the trust of our shareholders and investors.
    • We help raise the value of our shareholders and investors by practicing reasonable decision-making and conducting our management activities transparently.
  • Human rights of
    partner companies
    • We pursue mutual growth and co-existence with our partner companies by ensuring that all our transactions with them are fair and transparent.
    • We do not use our superior status to force our partner companies to make unfair or fraudulent transactions.
    • We communicate with our partner companies about ethical, human rights-based management and support them in adopting such practices.
  • Human rights of local
    • We take careful measures to ensure that we do not infringe upon the human rights of members of local communities in the process of conducting our business activities.
    • We actively engage in social contribution activities including the support for underprivileged groups in local communities.
    • We seek to increase social transparency and security by preventing financial crimes, such as illegal money laundering, terrorism financing, etc.

Framework of the Declaration of Human Rights

  • Mission : Provide justification for the company’s existence and ultimate goals as the core philosophy of Hana Financial Group
  • Code of Ethics : Presents the principle of decision-making and code of conduct by which the Group strives to realize its mission
  • International Human Rights Standard : Supports and ensures compliance with the international human rights standard(universal Declaration of human Rights and Guiding Principles on Business and Human Rights)

Classification of stakeholders and relevant human rights issues

Hana Financial Group - Employee, Partner Companies, Customer, Local communities, Shareholders and investors

  • Employee
    • Ban on discrimination(Article 2 of Code One)
    • Fair evaluation and compensation(Articles 18 and 19 of Code One)
    • Safe work environment
      (Human Rights Management Guideline, set forth by the National Human Rights Commission of Korea [NHRCK])
    • Improvement of working conditions (Article 20 of Code One)
  • Customer
    • Protection of financially underprivileged groups
      (Guideline for Consumer Protection, set forth by the Financial Supervisory Service)
    • Ban on discrimination in the provision of financial services
    • Protection of personal information(Article 5 of Code One)
    • Provision of useful financial services (reflecting the Group’s vision)
  • Shareholders and investors
    • Provision of information in a fair and transparent manner(Article 22 of Code One)
    • Preservation of mutually reliable relationships
    • Enhancement of value of shareholders and investors(Article 24 of Code One)
  • Partner Companies
    • Coexistence and mutual prosperity(Article 23 of Code One)
    • Ban on unfair and fraudulent transaction
    • Provision of support for ethical, human rights-based management(Human Rights Management Guideline, set forth by the NHRCK)
  • Partner Companies
    • Protection of the human rights of members of local communities(Human Rights Management Guideline, set forth by the NHRCK)
    • Provision of support for underprivileged groups (Article 25 of Code One)
    • Blocking of fraudulent transactions